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Business terms USD Clause 1 Registration, contracting party and minimum age
To register, use the form in the brochure, and send this as early as possible to Eurocentres or to a Eurocentres contracting party. On confirmation of the registration
by Eurocentres, the contract shall be deemed to have been concluded, and the registration shall be binding. The course participant shall be deemed to be a Eurocentres
contracting party, provided he or she is 18 years old or more. In the case of course participants who have not reached the age of 18, the contracting party shall be deemed to be the parent or guardian of the course participant. The registration application must be signed by this person, who must also give his or her exact address. This shall also apply when the age of consent is not 18 years in the country where the language course is taking place, or in which the course participant or his or her parent or guardian is resident.
Special regulations apply for participants under 18 years attending courses in Australia. Before enrolling, please ask your Eurocentres adviser for a copy of the “Supplementary Information concerning Australia”, and/or consult this on the Eurocentres website.
The course participant shall be defined as the person who takes part, or intends to take part, in the language course that is the object of this contract. The services listed in the prospectus shall be provided by third parties, and shall only be arranged by Eurocentres, unless it is specifically stated in the prospectus that Eurocentres
will be providing the services itself.
Clause 2 Information provided on registration
The contracting party hereby expressly confirms that the information provided at the time of registration for the language course shall correspond to the truth, and accepts that he or she may be expelled forthwith from the language course at any time should said information prove to be a misrepresentation (e.g. beginners who select a start date on which no beginners’ courses are available). In such an event the course fees shall not be refunded in any way, not even on a pro-rata basis. Potential participants who are unsure of their language level should tell their Eurocentres adviser that they wish to take the Eurocentres test.
Clause 3 Terms and conditions of payment
Course fees and any other fees as well as insurance premiums shall be payable six weeks before commencement of the course. The course fees and any accommodation
fees shall fall due six weeks prior to the start of the course. Payment shall be due immediately in cases where registration is made less than six weeks prior to the start of the course. The fees shall be deemed as effectively paid only once they have been paid into the account specified by Eurocentres in the confirmation of
registration.
Clause 4 Delay in payment
Should payment not be effected by the aforementioned date, the contracting party shall be deemed to be in default. In such an event Eurocentres shall not be obliged to admit the course participant to the language course. The existence of a claim on the part of Eurocentres shall remain unaffected by the above.
Clause 5 Proof of payment
At the start of the course the course participant shall provide proof of payment of the course fees and, where applicable, of the accommodation and other fees.
Should the course participant be unable to present such proof, he or she shall not be admitted to the classes or to the accommodation. In such an event Eurocentres’
claims shall remain unaffected.
Clause 6 Enrolment fee
An enrolment fee of USD 100 shall be charged for all arrangements and shall not under any circumstances be refundable.
Clause 7 Change fee
If you request a change of school, course date or type of accommodation after your initial enrolment has been confirmed by Eurocentres, you will be charged a Change fee of USD 65 which is payable at the time you request the change. You will not be charged this fee if you choose to extend your course. If we receive your change of booking less than 14 days before the course is due to begin, other costs may be incurred in addition to the booking change fee (e.g. for accommodation) which we will have to pass on to you. If after your initial registration you decide to attend a longer course at the same school, you will not be charged the change fee.
See page 26/27 for changes relating to Academic Semester/Year Programmes.
Clause 8 Passport and visa requirements
Many countries have passport and visa requirements. Please inform yourself about such regulations and take the necessary measures. We shall be happy to provide
information.
Clause 9 Obligations of the course participant
The course participant shall be responsible for choosing a language course that corresponds to his or her abilities. The course participant undertakes to attend the
course personally, to arrive punctually and to take part in lessons. Should the irregular attendance or other behaviour of the participant lead to a disturbance of the language course for other participants, Eurocentres reserves the right to expel the participant from the course. In such an event the course fees shall not be refunded
in any way, not even on a pro-rata basis.
Clause 10 Withdrawal prior to the start of the course
The contracting party may send written notification of withdrawal prior to the start of the course, without any statement of reasons. If such written notification is received by Eurocentres 14 days before commencement of the course, all payments already made to Eurocentres in connection with the present contract shall be refunded to the contracting party, with the exception of the enrolment fee and the ELVIA insurance premiums. If written notification is received by Eurocentres less than 14 days, but in any case by not later than 5 p.m. (CET) on the last Friday before the commencement of the course, an invoice shall be issued for the registration fee, the ELVIA insurance premiums, school fees for one week and accommodation fees for one week, if applicable. The reimbursements will be made within 4 weeks after reception of the withdrawal. Special regulations apply with respect to withdrawals by participants studying in Australia on a student visa. Before enrolling, please ask your Eurocentres adviser for a copy of the “Supplementary Information concerning Australia”, and/or consult this on the Eurocentres website.
Clause 11 No-show or withdrawal from the language course
Should the course participant fail to show up for the language course or withdraw from the course, he or she shall not be entitled to claim any reimbursement.
Special regulations apply with respect to withdrawals by participants studying in Australia on a student visa. Before enrolling, please ask your Eurocentres adviser for a copy of the “Supplementary Information concerning Australia”, and/or consult this on the Eurocentres website.
Clause 12 Cancellation and/or change of the accommodation after course start
Host family accommodation may be terminated or changed, subject to two weeks’ notice to end on a Saturday. Notice of termination shall be sent in writing to Eurocentres exclusively. A change fee of USD 65 will be charged. Should the course participant leave the host family accommodation before the end of the period of notice, he or she shall not be entitled to claim any reimbursement of payments already effected. For all other types of accommodation (student residence, hotel, apartments) the respective General Terms and Conditions of the third parties providing such a ccommodation apply.
Clause 13 Incomplete participation in lessons
Should the course participant not take part in all of the lessons that make up the subject matter of the language course, he or she shall not be entitled to claim any reimbursement of payments already effected.
Clause 14 Complaints and liability
The course participant shall make complaints without delay to the local school secretariat or to Eurocentres in Zurich. (Any complaint concerning services provided
by a third party should be addressed to the third party.) If Eurocentres is not able to remedy the situation within a reasonable period, the course participant may take steps to remedy the situation him or herself, and Eurocentres shall refund the cost, against receipts, in so far as legal and contractual liability requires. This procedure does not restrict the participant’s right to pursue other legal remedies. Any requests for refund shall be made by registered letter to Zurich within four weeks of the agreed termination of the course. After this period, the course participant shall have no claim of any kind.
Eurocentres excludes liability for loss due to illness, accident or injury, except in the case of intentional or gross negligence by Eurocentres. Eurocentres shall not be liable in the case of poor or non-performance of services provided by a third party which it has mediated. Eurocentres excludes liability for loss of valuables or cash or loss and damage to personal effects, etc. except in the case of intentional or gross negligence by Eurocentres; for package deals, liability in the case of Eurocentres being at fault shall be limited to the direct loss and to a maximum of twice the amount paid by the course participant.
Clause 15 Insurance
When you book a Eurocentres course, you are at the same time agreeing to take out the combined ELVIA travel insurance (covering withdrawal and return travel costs). If you do not wish to take up this insurance cover, please indicate this on the registration form. Eurocentres also recommends that you take out the ELVIA Security Package cover (luggage and medical costs insurance) and third party indemnity insurance. Insurance premiums are not included in the course fees, and shall be invoiced separately.
Clause 16 Minimum number of participants
Where the minimum number of 6 students required for each language course has not been reached, Eurocentres shall inform the contractual partner at least three weeks before the start of the course. Where Eurocentres is unable to offer the contractual partner an alternative language course, Eurocentres shall reimburse any paid fees. The contractual partner shall not be entitled to make any claims for having been inconvenienced or for other damages.
Clause 17 Changes to prices, dates or programmes
Provided that no confirmation of registration has been issued, Eurocentres shall have the right at any time to change the dates and prices published in the course schedule, on the Internet or elsewhere. On conclusion of the contract, Eurocentres may amend the published programme of services, provided such amendments are unavoidable and negligible, are made in good faith and do not affect the overall style of the course. If material changes are made to key services, the contracting party shall have the right to withdraw from the contract or to request to join an equivalent language course, where Eurocentres is able to offer him or her such a course. Eurocentres shall immediately notify the contracting party of any such amendment. The contracting party must exercise his or her rights immediately after
receipt of such notification from Eurocentres.
Clause 18 Public holidays
The contracting party notes that the schools at the course locations are closed on public holidays and that no claims against Eurocentres shall accrue in his or her favour as a result.
Clause 19 Data protection
We only record your personal data if you order a catalogue, ask for an offer, or book a course. The received information shall remain within Eurocentres and is generally not made available to third parties or other organizations.
Your information is passed on to
– book you accommodation (i.e. host family, residence, hotel).
– book a course or a service on your behalf that is provided by a Eurocentres partner company (i.e. partner schools, travel insurance, universities, on-job training).
Companies that are not part of the Eurocentres organization are highlighted accordingly in the Eurocentres brochure and on the course confirmation.
– order the requested brochure as quickly as possible. To ensure quick processing, we may pass on your order to one of our contractual parnters in your home region.
– comply with statutory regulations. In certain cases, we have to submit your information to the authorities (i.e. immigration authorities).
Your information is stored by Eurocentres, Zurich. Apart from for offering you advice and processing your booking, your data is used for providing you with information about Eurocentres product news. Please inform us, if you do not wish to receive this service.
Clause 20 Consumer protection
By signing the General Terms and Conditions of Eurocentres, the contractual partner shall retain the right to instigate further legal steps, subject to these being available under the law applying to the place of residence of the contractual partner or at the location of the school. This right shall not be limited by compensation offered by Eurocentres or a partner company of Eurocentres in connection with a dispute.
Clause 21 Contracting parties/guarantee
The contract is concluded between the contracting party as defined in Clause 1 and the Stiftung für Europäische Sprach- und Bildungszentren (Foundation for European Language and Educational Centres), Seestrasse 247, 8038 Zurich (Eurocentres). Eurocentres has obtained insolvency insurance in the necessary amount.
Clause 22 Applicable law, jurisdiction
Swiss law exclusively shall be applicable to the present contract. Zurich, Switzerland is stipulated as the place of jurisdiction. The above General Terms and Conditions shall in no way restrict the general applicable rights of the contractual partner.
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 "Europe"){kind=small}
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